What is a direct repair shop?
A direct repair facility is a body shop that works directly on behalf of your insurance company as a preferred shop. Body shops earn the right to be in preferred shop programs by meeting certain requirement, such as having certified technicians, using the proper equipment. I-Car Certifications and having a record of top customer satisfaction surveys. A preferred shop actually writes the estimate, orders the parts, and repairs your vehicle without having to wait for an insurance adjuster.
Can I bring my vehicle to Central Auto Body even if my insurance company recommends someone else?
Absolutely! You have the right to choose your auto repair facility, regardless of your insurance company’s recommendations.
What should I look for in an auto repair facility?
A quality auto repair facility should be I-Car Gold Class and ASE certified with warranty information available in writing. The staff should be professional, knowledgeable and courteous.
Do you offer towing?
We offer 24-hour towing service with a local towing company to ensure your vehicle will be transported with care. For more information, see our services page or contact Terry’s Towing directly at (314) 645-3117.
Do you offer warranty on your work?
We offer one of the best warranties in the business as we warranty all work we do for as long as you own the car.